Contract number : You can find your contract number which consists of 3 letters and 3 numbers (eg: ABC 123) on the top right of your access contract or on the top left of every page in the transactional site.

Password :
    1. Initial password : password delivered at the signature of the access contract and which is nessary at the first login to the transactional part. At the first login, you are asked to choose your new personal password;
    2. Personal password : personal password selected by you and comprising part of the Identification and Authentication Details required in order to connect to the Internet Service. This password must contain 10 characters minimum and at least 1 non-alphabetic character (numbers or the following special symbols : $ = # % ?)

Digi ID : encrypted code randomly generated (approximately every minute) by the Digipass via algorithms synchronised with the Bank's Server. This code appears on the screen of the Digipass when pushing on the only button it has.