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Visa : Insurance and Assistance services

A quick view of all the services associated with each of our Visa cards and their limits.  

Assistance services

Your ING Luxembourg Visa Classic & Assistance card and Visa Gold card provide you with one of the most comprehensive assistance packages on the market 24 hours a day, 365 days a year. To provide this cover, ING Luxembourg has appointed Europ Assistance, the founder and leader on the assistance market.

In an emergency

Call Europ Assistance 24/7 directly before starting any action.

Credit card lost or stolen

Before advising the police, call ING directly and give them your credit card number.

More information here.

Obtain your health coverage certificate for your international travels

Contact Assistance :

For more information, see the Terms and Conditions of Cover available on request and on our brochure page 12.

Insurance services

ING Luxembourg has teamed up with Foyer Assurances to offer you a range of insurance.

For more information, see the Terms and Conditions of Cover available on request and on our borchure page 11.

ING Luxembourg S.A. uses trade names to designate some services linked to a payment account and invites consumers to refer to the glossary provided in the General Terms and Conditions of the Bank and in the Pricing Extract in order to identify the corresponding terms on the standardised list of services.