At ING we believe our responsibility goes beyond the strict limits of our business. We build sustainable partnerships with major players in the sport and cultural sectors. These partnerships provide valuable interactions which allow us to strengthen our image and bring us closer to our customers. At the same time, our partners receive financial and material support to further develop their projects.
In 2019 we supported new projects like the digital art exhibition “Multiplica” of our neighbour’s Rotondes, the music festival “Siren’s Call” organised by l’Atelier and hosted by our long-term partner Neimënster Abbey and the first TEDx Luxembourg City Women event.
ING’s purpose to empower people to stay a step ahead in life and in business includes offering staff well-being and personal development workshops, health check-ups and other activities. It also means a commitment to the community by participating in D’Woch vun de Suen, offering financial information and insights emanating from the ING International Surveys, and being among the first sponsors of the Luxembourg Pride.
The issue of climate change acquired increased urgency in 2019. Since we moved to our headquarters ING Lux House, across from Luxembourg’s central train station, more than 80% of our staff uses public transportation or comes to the office on foot or cycling. By banning plastic cups we have stopped using 440,000 disposable cups per year .
Colette Dierick, CEO of ING Luxembourg, comments: “2019 was an intense year with a difficult mix of low interest rates and a review of our business risk appetite. Yet we achieved solid commercial and financial results with a three-percent growth in primary bank clients and a two-percent growth in income.
Once again, our efforts were rewarded with growth in the trust our clients place on us and their willingness to recommend our services to others. This confirms we are delivering on our purpose to empower people to stay a step ahead in life and in business.
The world in 2020 already looks completely different than 2019. In these uncertain times, we are more than ever committed to play our vital role in the local economy with digital channels that ensure close contact and with our participation in the program of the Luxembourg government!”