Regardless of where they are from and whether they want more choice, most people use just a handful of payment options: most people in the 13 European countries surveyed tend to use between 4 and 6 (Luxembourg: between 5 and 7) methods to make payments instore and online.
Specifically for Luxembourg, in the last six months, four in-store payment options – inserting a bank card with pin (79%), tapping a card without a pin (78%), cash (66%) and tapping a card with a pin (63%) – were used as declared by more than half of respondents. To make online payments over the past month, three options dominated: entering card details into a website or app (56%) or using online payments system PayPal (50%) and Payconiq/ Digicash (25%). The other options we presented could largely be considered emergency backups.