V PAY card

Withdraw cash at any time

Withdraw cash from all ING Luxembourg ATMs and from all other ATMs displaying the "Visa" logo in Europe.

Change your PIN code

You can change your PIN code at any ING Luxembourg ATM.

Pay for purchases in stores

You can pay for your purchases in any store in Europe that is affiliated with the Visa network.

You can use the V PAY card to withdraw cash and make purchases in Europe.

The V PAY card allows you

In the Grand Duchy of Luxembourg:

  • to withdraw cash at any time of the day or night from all ING Luxembourg ATMs and from all other ATMs displaying the "Visa" logo.
  • to pay for purchases in stores affiliated with the Visa network.
  • to change your PIN code at an ING Luxembourg ATM.

In Europe:

  • to withdraw cash from all ATMs displaying the "Visa" logo.
  • to pay for purchases in stores affiliated with the Visa network.


The ING Luxembourg V PAY card gives you access to features that will make your life easier:

  • You choose your own PIN code.
  • You can check your balance on our ATMs.
  • You can deposit money at all the ATMs of ING Luxembourg.
  • You yourself set your spending limits.

V PAY conversion rates

The rate applicable in the case of foreign currency transactions will be the Visa International rate + a 1% margin.

Need help?

Our advisors will assist you.

Already a client?

Activate your V PAY card on My ING.


Interested in getting a V PAY card?

ING Luxembourg S.A. uses trade names to designate some services linked to a payment account and invites consumers to refer to the glossary provided in the General Terms and Conditions of the Bank and in the Pricing Extract in order to identify the corresponding terms on the standardised list of services.

Articles that might interest you

  • The queen of cards. There are many different types and they offer many possibilities other than cashless payment, from differed repayment to additional guarantees on purchases.

  • 3D Secure is an internationally recognised security standard for online payments. The service is limited in Luxembourg to credit cards.

  • If it’s true that when we shop in a store and handover physical cash, the pain of paying finds the act prompts more awareness about spending, and parting with cash may even hurt a bit more than swiping a bank card.

How can we help?

Call us

Monday to Friday from 8:15 am to 5:30 pm.

Send us an email

Send your request to our Contact Center.

Visit us

A complete network of ING branches for your convenience.

Make an appointment

Book an appointment in just a few clicks.