Log in to My ING and simply follow the steps below.

If you have any doubts or questions, do not hesitate to contact your relationship manager directly or our Contact Center.
 

Free up funds from your loan

  • Select the loan in question;
  • Click on the “Transfer” icon in the top left corner;
  • Select the account that you wish to release the funds to;
  • State the transfer amount;
  • Add the invoice corresponding to the payment;
  • Finally, confirm your request.

Download your debit interest certificate

  • Click on the “My accounts” icon in the top right of the screen;
  • Click on “My documents”;
  • Click on “Debit interest certificate”;
  • Select the loan in question;
  • Click on “Debit interest certificate” to open the document.

Change the name of your loan

  • Select the loan whose name you wish to change;
  • Click on the “+” icon in the top right corner;
  • Click on “Detail”, then “Configure”;
  • Click on “Edit”;
  • Write your chosen name;
  • Finally, confirm your request.

Visit My ING to perform this

Via the app on your smarthone or tablet

On a PC or laptop

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My ING - Your online banking solution

Log in and do your transactions when and where you want.

  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business

 

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For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.00 am to 06.00 pm.

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