Log in to My ING and simply follow the steps below.

If you have any doubts or questions, do not hesitate to contact your relationship manager directly or our Contact Center.
 

Free up funds from your loan

  • Select the loan in question;
  • Click on the “Transfer” icon in the top left corner;
  • Select the account that you wish to release the funds to;
  • State the transfer amount;
  • Add the invoice corresponding to the payment;
  • Finally, confirm your request.

Download your debit interest certificate

  • Click on the “My accounts” icon in the top right of the screen;
  • Click on “My documents”;
  • Click on “Debit interest certificate”;
  • Select the loan in question;
  • Click on “Debit interest certificate” to open the document.

Change the name of your loan

  • Select the loan whose name you wish to change;
  • Click on the “+” icon in the top right corner;
  • Click on “Detail”, then “Configure”;
  • Click on “Edit”;
  • Write your chosen name;
  • Finally, confirm your request.

Visit My ING to perform this

Via the app on your smarthone or tablet

On a PC or laptop

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  • The rate remains fixed for a pre-defined period and, at the end of the period, is subject to a revision. The pre-defined period can vary from one bank to another but is generally 3, 5 or 10 years.

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