Money mules

Be aware that anybody may be contacted by criminal organisations to serve as an intermediary during financial transactions, in exchange for commission.

Certain malicious e-mails offer you commission in exchange for your participation in certain financial transactions, during which your bank account is used as a transit account. Criminals use "mules" to launder money, thereby reducing the risk of detection.

Articles that might interest you

  • Looking for your wallet, handing over some cash and checking the change back or digging for coins to pay the exact amount: we all know the daily grind of trying to quickly pay for the much-needed cup of coffee or the after-lunch pack of gum while the people in line behind us are getting impatient. Soon this hassle will be a thing of the past ...

  • We have explained to you what phishing is – now we need to help you make sure you never fall into the trap!

  • Today, we receive more e-mails than ever which demand our attention, meaning we are more vulnerable to phishing attacks. But what exactly is phishing?

How can we help?

Call us

Monday to Friday from 8:15 am to 5:30 pm.

Send us an email

Send your request to our Contact Center.

Visit us

A complete network of ING branches for your convenience.

Make an appointment

Book an appointment in just a few clicks.