Discover your new My ING

We know that the simpler we make things, the more freedom you will have to do what you want. For this reason, we are launching a new experience for My ING. Discover the features that are available in the new app! This is what you will find in your new My ING already:

2 apps in 1

Your Payconiq app is completely integrated into the new My ING.

Your preferences

New ways to personalise your settings.

Your bank in your pocket

If you thought you could do a lot of things just by picking up your mobile, you're right.

….. And we will add more features soon!

Soon we will add the features linked to the management of your loans, your investments and much more….until then you will be directed from the new My ING to the previous version if you need to do something that is not available yet. Feel free to contact us on contactcenter@ing.lu if things do not work out as you expected.

Download the new My ING app:

App Store

Google Play Store

Two apps in one

Payconiq is now totally integrated in the new My ING app. No need for 2 apps anymore.

You can manage all your payments with one single app! Send money to a colleague for a farewell present, ask your friends to pay you back for that after work, or where possible scan the QR code and pay online and in stores.

AND this integrated version includes the possibility to pay someone that is not saved in your address book.

Your way is the best way

Adapt the app to your preferences.

Dark mode available for those who want it

Hide the balance of your account with a simple hand gesture when you are in public

Possibility to select your own avatar

Doing things your way is our way of doing things.

Download the new My ING mobile app:

... or use new My ING via a browser on your mobile or desktop device:

Why does the new My ING require the LuxTrust Mobile app for connexion and signature?

It is easier to use and free of charge!

You always have it with you.

For added security, LuxTrust Mobile gives you an indication of the amount of the transfer, the type of action (authentication, payment, new beneficiary, transfer, message) and more information for the transaction you want to confirm.

LuxTrust Mobile is completely integrated in My ING. You can use it to login to My ING and validate transactions on your PC or in the My ING App.

Do you have any questions about the new My ING?

Frequently asked questions about the new My ING

How can we help?

Frequently asked questions

My ING - Your online banking solution

Log in and do your transactions when and where you want.

  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business

 

My Team - Your Contact Center

For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.

Contact for the press

My Experts - Your network of branches

Our advisors are at your disposal to help you.

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