Executive Committee

Chief Executive Officer

Michael Burch


Corporate Audit Services

Corporate Services

Human Resources

Wholesale, Retail & Private Banking



Chief Financial Officer

Menno Ten Hacken



Corporate Tax


Facility Management

Group Treasury 

Chief Information Officer

Nicolas Chaperon


Information Technology

Chief Operations Officer

Shoshannah Bramlett


Payments Services

Securities & Financial Markets Services

Lending Services

CoE Way of Working

Safe Business Office

KYC Lead

Chief Risk Officer

Karin Gregor


Financial and Non-Financial Risk

Isabel Frits

Associate Member

Head of Wholesale Banking

Quentin Jadoul

Associate Member

Head of Retail & Private Banking

Delphine Berlemont

Associate Member

Head of Human Resources

How can we help?

My ING - Your online banking solution

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  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business


My Team - Your Contact Center

For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.

Contact for the press

My Experts - Your network of branches

Our advisors are at your disposal to help you.

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