FAQ – Borrow

We invite you to contact your ING advisor as soon as possible to inform her/him of your plans to leave Luxembourg. We will then give you the various conditions to be met in order to keep your mortgage.

30 years.

5 years for a consumer loan or 10 years for a home improvement loan

75 years old

This can take up to 10 working days

Application fees, notary fees and registration fees

In the case of variable-rate home loans or fixed-rate loans that can be revised during a variable-rate period, early repayment or higher repayments than provided for in the contract are possible free of charge.

In all other cases, compensation will be payable to the bank and will be communicated to you on request.

If you buy a new property, it is possible, under certain conditions, to transfer this rate to the new property. For more information, contact your bank via your My ING secure messaging system or contact the Contact Centre (+352) 44 99 1 (8 a.m. to 6 p.m. Monday to Friday)

Outstanding balance insurance (ASRD), notarised loan agreement expenses, loan interest. For more details, see our brochure "How to optimise your tax returns" https://www.ing.lu/webing/content/siteing/en/Individuals/my-money/categories/savings/how-to-optimise-your-tax-declaration.html

No, we do not finance property in France

If you are a first-time buyer for personal use in the G-D of Luxembourg, you are entitled to a tax credit on registration fees of €30,000 and €60,000 for a couple.

09.2023

If you are buying a house or flat as an investment or second home, you should include conveyancing costs of between 7% and 8% of the purchase price in your financing plan.

Along with our partner Foyer Vie Luxembourg, we can make you an offer for death and disability cover on your home loan. You may use another insurer offering similar terms and conditions 

All our personal loans are offered at fixed rates.

To encourage the purchase of environmentally-friendly vehicles, we are offering discounts on our rates for "green" loans. Don't hesitate to ask for more information at our branches.

Yes, you don't necessarily have to be married to take out a loan as a couple.

Once the contracts have been signed and the loan conditions have been met, the personal loan can be released directly at the branch on the same day.

Loan for energy efficiency home improvements

Any property owner, natural or legal person

As long as you are a Luxembourg taxpayer or equivalent, you will be able to deduct from your taxable income the debit interest up to EUR 336 per person in your tax household as well as the “Balance Remaining Due Insurance” premiums linked to this credit.

Depending on the nature of your investment, the method of financing can be in the form of real estate credit or in the form of personal credit.

Do not hesitate to contact us for more information.

It is primarily the nature of your project that will determine the eligibility of your credit. The bank reserves the right to accept your project depending on your financial situation and the nature of your project.

The maximum duration of a loan for energy efficency home improvements is 20 years.

  1. Encode your project in the personal loan simulator if the estimated cost of your project is less than 100,000 € or in the real estate loan simulator;

  2. Encode your project in the Klima Agence simulator to know the amount of aid you can receive;

  3. Make an appointment with a licensed advisor;

  4. Estimate your work;

  5. Book an appointment with one of our ING experts;

  6. Start the work.

09.2023

Our services

Log in and do your transactions when and where you want.

  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business

Frequently asked questions

For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.

Frequently asked questions

How can we help?

My ING - Your online banking solution

Log in and do your transactions when and where you want.

  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business

 

My Team - Your Contact Center

For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.

Contact for the press

My Experts - Your network of branches

Our advisors are at your disposal to help you.

We use cookies to enhance your experience. Basic cookies are essential for the proper working of this website. For example, they save your language preferences. They also help us gather anonymous information about the use of our site. More information in our Cookie Policy

I don't agree I agree