The LuxTrust Token will stop working on 31/12/2024.
Please install the LuxTrust Mobile app so you can continue using My ING after that date.

LuxTrust Mobile. Stop searching for your token.

What is LuxTrust Mobile?

LuxTrust Mobile is the digital version of your LuxTrust Token, available on your smartphone. With this application, you can perform all the operations you did with your physical Token, but in a more practical and secure way.

How to install and activate LuxTrust Mobile?

1.      Prepare your Token or your LuxTrust codes (User ID and Password)

2.      Download the app

3a.      If you have a LuxTrust Token:

3b.      If you don't you have a LuxTrust token:

You can now log in to My ING / My ING Pro via LuxTrust Mobile.

Why use LuxTrust Mobile?

Switch to LuxTrust Mobile before January 1st, 2025.
From this date, your LuxTrust Token will no longer allow connection into My ING and no longer allow certain features that require re-authentication. We appreciate your understanding and cooperation during this transition. We are confident that LuxTrust Mobile will enhance your online banking experience.

Easy login: No more searching for your physical token. Your smartphone becomes your new means of authentication.

Enhanced security: LuxTrust Mobile offers increased security with clear indications on the amount and type of action during your transactions.

Full integration: LuxTrust Mobile is fully integrated with My ING, allowing you to manage your accounts and validate transactions easily.

How can we help?

My ING - Your online banking solution

Log in and do your transactions when and where you want.

  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business

 

My Team - Your Contact Center

For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.

Contact for the press

My Experts - Your network of branches

Our advisors are at your disposal to help you.

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