Only one type of cookie may be saved when you visit our website: the Google Analytics cookie. It records website statistics (number of visits, duration and provenance, number of pages viewed, language preferences, etc.). The information is used to analyse similarities and differences in user behaviour and adapt the page content to their interests.
The cookies we use don't collect personal data (for example, your first and last name) or any other data of a private nature in general, with the exception of the IP address of your device. They do let us know certain parameters, e.g. that you're using the Chrome browser, that you usually connect from a PC and that you sometimes read our blog.
In accordance with the amended law of 30 May 2005 regarding the protection of personal data in the field of telecommunications and electronic communications and the Regulation (EU) 2016/679 on the protection of natural person with regard to the processing of personal data and the free movement of such data, you are entitled to request a copy of the personal data ING Luxembourg has compiled about you, including those collected by cookies.
Subject to legal and regulatory provisions, data of a personal nature that might be collected is not destined to be communicated to third parties other than those named by you.
Be that as it may, you have a right of access, opposition, rectification, and deletion with regards to information concerning you in accordance with the legislation on the processing of personal data in effect in the Grand Duchy of Luxembourg.
All personal data are processed in accordance with the applicable Privacy Statement available on the website of the Bank: www.ing.lu.
You can send your request to ING Luxembourg’s Complaints department by mail, email or secured message via the “My ING” portal:
26, Place de la Gare
For more information, visit the Legilux website:
While most Internet browsers are configured to allow cookies automatically, accepting them isn't compulsory. You can choose to allow cookies to be saved on your device, then change your mind at any time by modifying your Internet browser parameters. You can also decide to accept cookies from only certain websites by adjusting your browser settings.
However, ING Luxembourg cannot guarantee access to all of its website services if you refuse to allow cookies. By continuing to browse our site, you agree to allow us to save cookies on your device.
Note: Refusing to store cookies on your device will not eliminate the advertising displayed next to the content you browse online. Refusal simply prevents the advertising from matching your personal interests based on your browsing history.
We also collect the IP addresses of Internet users who visit our site: the IP address (Internet Protocol) is the digital address of your computer when the latter is connected to the Internet. It is recorded when you access our website. It enables us to provide the authorities with information in the event of abuse.