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Accessibility
At the end of June 2025, the European Accessibility Directive (EAA) will positively change the banking sector for all customers.
What is the European Accessibility Act (EAA)?
This is an european regulation that requires products and services to be accessible, especially for people with disabilities. Several business sectors are affected, including banking.
Accessible general terms and conditions
Here is a B2 version of our bank's Terms and Conditions. Level B2 corresponds to a text that can be understood by an independent user. The aim is to enable everyone to understand the content quickly and easily.
These documents are tagged and can be read by a screen reader.
Current version:
01/08/2025
Previous version:
Simplified information sheets
Together with ABBL, we have drafted information sheets in B2 language to explain banking products and services. Level B2 corresponds to a text that can be understood by an independent user. The aim is to enable everyone to understand the content quickly and easily.
These information sheets are tagged and can be read by a screen reader.