Forgot your LuxTrust password?

Log in to www.luxtrust.lu

Click "MyLuxTrust"

Click "Recover password"

Follow the on-screen instructions

Or call : (+352) 24 550 550

Get one free at your branch

You do not have a LuxTrust token yet

You will be able to get a token free of charge directly in one of our branches

Once you have ordered your token, you will receive a text message containing your user ID and an OTP (one-time password)

When you have received your LuxTrust token, you can activate it on https://activate.luxtrust.lu by using your user ID and your password

Follow the instructions on your screen

More information

Help on My ING Pro

We help you with your technical questions concerning My ING Pro

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The frequently asked questions about online banking. 

Banking security

We would like to draw your attention to the ways in which we will contact you, in order to help you identify e-mails or calls from potentially dubious sources.

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