Contact ING Business Banking

You are a local business looking for tailor-made solutions. ING and its advisers will  support you both in day-to-day management and in the financing of your projects.

Below you will find an overview of the ways you can interact  with us, depending on your professional needs.

My ING Pro & Multiline

All the tools to hand on your online bank to manage your daily professional banking activities 24/7.

  • Manage your payments, your bank cards, your documents, your security, your access rights  in a few clicks...
  • Get easy access to your banking details and account statements. 
  • … 

Practical information

Your bank is in your hand! Manage your finances 24/7 from wherever you want.

Do you need some help with My ING Pro?

Monday to Friday, 8:30 am - 5:00 pm

Do you need some help with Multiline ?

Monday to Friday, 8:30 am - 5:00 pm

My Team

Do you need help? The Contact Center company team is here for you on workdays from 8.30 am to 6 pm.

  • Day-to-day support with the management of your company:
    • Administrative management of your company
    • Online banking support
    • Managing your payment cards
    • Updating legal information
    • ...

Practical information

Extended opening hours:
Monday to Friday, 8.30 am - 6 pm 

How to join your support team:

My Experts

Several teams of Business Bankers  organised by regions (South, Centre and North) are at your disposal to advise you about the financial management of your company.  

  • They are at your side to help you with your credits, investments, cash management,…
  • Based in our regional Business Centersthey can assist you by phone or by mail or they can meet you upon appointment in your office or at the ING branch of your choice.
  • You still have access to a large range of products and services with advantageous conditions

Practical information 

Our Business Bankers can be reached by mail or by telephone. In order to well prepare your meeting we ask you to make an appointment by contacting the team of the region you prefer:

You urgently need to go to a branch  in order to manage the daily affairs of your business?

Four of our branches are available for you without appointment for your daily affairs (deposits/withdrawals/change…): Esch-sur-Alzette, Ettelbruck, Grand-Rue & Siège.

Customer or future customer, how can we best inform you according to your activity?

Self employed or liberal profession

You need a bank where convenience is paramount. And where you don't pay too much. ING is such a bank. Moreover, we understand your perseverance. So that you, for example with a variable income are eligible for a mortgage.

Local company

ING wish to support investments and the continuous local and international development of your local company via its personalised solutions and advices.

Financial company

You are a Luxembourg financial company (holding, SOPARFI) and wish to have good management of your accounts.

Real estate professional

You are a real estate investor, real estate developer or builder / developer operating in Luxembourg, of an intermediate size, with banking and project financing needs.

Our financing solutions include mortgages, acquisition, and construction financing products, as well as short and medium-term working capital and investment financing based on cash flow

Institutional client

You are a public institution, a municipality or a non-profit association and you are looking for a new local banking partner.


You are a newly created innovative company, looking for investment funds, with real potential for economic growth.

Are you a company with international needs?

ING and its advisers support you in the development of your business in Luxembourg and internationally.

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