Each time you make a transaction, you must complete various steps that serve as checks.
1. First of all, you must fill in the fields on the first screen, which is an input screen. Once you have done this, you can validate. If you want to cancel, you just need to close the window.
2. After validation, you will see a confirmation screen that offers you the choice between two options: you may edit your transaction or confirm it.
If you have a token:
3. If you confirm, the system asks you to reconfirm your transaction by entering the number displayed on your token. At this stage, you can still choose either to cancel the transaction or to authenticate it.
If you have a smartcard or a signing stick:
3. If you confirm, the system asks you to reconfirm your transaction by entering the pin code of your certificate. At this stage, you can still choose either to cancel the transaction or to authenticate it.
4. If you send the transaction, a notification screen stating that the transaction has been recorded will appear. After closing this window, you will be automatically redirected to your list of transactions to be signed, including their status. You can also click on “Submitted transactions” to see the payments that have already gone through.
If the connection is interrupted before the last screen appears, your transaction may not have been registered. To find out if your transaction has been recorded, check your list of transactions (to be signed or submitted, depending on your user rights) to see whether or not your transfer has been recorded.