Before you start

  • You must have a current or future economic or financial connection with Luxembourg (via employment, an internship, rental income, your studies, a pension, etc.).
  • To continue, you need to hold an account in a bank established in Luxembourg, another Member State of the EU or in Iceland, Norway or Liechtenstein.
  • Read more about the advantages of the Orange Account.

In case the above contact form is temporarily not accessible, please go here  to complete your request.

How can we help?

My ING - Your online banking solution

Log in and do your transactions when and where you want.

  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business


My Team - Your Contact Center

For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.00 am to 06.00 pm.

Contact for the press

My Experts - Your network of branches

Our advisors are at your disposal to help you.

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