Watch the video and discover the features of My ING  

My ING is the online banking solution by ING Luxembourg that enables you to manage your finances quickly, easily, anytime and anywhere, from your computer, tablet or smartphone.

Transfer money easily

Check you balance and your movements anywhere

Manage the access rights of the user safely

Enjoy a secured connection thanks to LuxTrust certificates

My alerts: Notify me so I can avoid risks

  • My pay has arrived... Great!
    If you want, you can be notified by text or email as soon as your salary is paid into your account.

  •  My account is overdrawn... Damn!
    Don’t take any risks, one click and you will be notified if your account falls below the balance you have set.

  • My payment has been blocked... Phew!
    Avoid stress... you can be notified if one of your payments has been blocked.

How can you set up your alerts?

You’re using the My ING application
  • If necessary, update your My ING app through your store (App Store or Google Play).
  • After logging in, go to “My Alerts” and select the alerts you want to activate.
  • Go to “My Alerts” – “Preferences” and tick the box “Enable push notifications.”
You haven’t downloaded the MY ING app yet? 
  • Download the My ING application from the App Store or Google Play. 
  • After logging in, go to “My Alerts” and select the alerts you want to activate.
  • Go to “My Alerts” – “Preferences” and tick the box “Enable push notifications.”

Set up automatic transfers for peace of mind

  • Make payments and transfers easily, with notification in the event of expenses before all your transfers 
  • Easily validate transfers to known and saved beneficiaries 
  • Create your standing orders by clicking the “Standing order” box when you make a new transfer

Who should you contact if you have problems or need advice?

Contact our Contact Centre from Monday to Friday, from 8:00 am to 6:00 pm, by phone on +352 44 991 or by email to

Need advice in managing your investments? Make an appointment by clicking here

How can we help?

My ING - Your online banking solution

Log in and do your transactions when and where you want.

  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business


My Team - Your Contact Center

For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.

Contact for the press

My Experts - Your network of branches

Our advisors are at your disposal to help you.

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