The user represents that he/she is familiar with and understands the functional characteristics of the means of communication (Internet, etc.) and the technical limitations, the risks of interruption, the response times for viewing, requesting or transferring information and the risks, of any kind whatsoever, inherent in any connection and any data transfer in particular on an open network.
Terms and conditions of mobile access to the website
In the context of an obligation of means, ING Luxembourg makes services featuring on the website available to user who so wishes. Those services are likely to be supplemented, modified or removed at any time without prior notice, in particular in the light of the evolution of technology.
2. Mobile access to the website
Mobile access to the website is a channel by which you can, for example, view all your accounts and manage your transfers from your smartphone or tablet. The rules of Internet use and warnings apply to mobile access to the website.
Requirements for use the service
User of the services must be personally responsible for renting or acquiring the computer equipment and means of transmission in question, for keeping them fully maintained, for his/her unrestricted right to use them and for entering into any agreement with any service provider, data transmission service providers (such as an Internet service provider, telecommunications operator or telecommunications service provider etc.).
ING Luxembourg will have no liability and therefore will not be in any way responsible for:
- the choice of equipment;
- the use of that equipment by the user – in particular, the user will ensure that he/she does not unscrew or unblock his/her smartphone or tablet with the aim of removing the restrictions on use imposed by the manufacturer – ; and/or
- the aforementioned service providers.
ING Luxembourg may also at any time change some or all of the technical requirements for access, in particular the identification elements, in order to improve the security of access or to bring it into line with new advances in technology. User will be informed of such changes.
It will be for service user alone to be aware of any opportunities for changing the computer equipment and means of transmission available to him/her to ensure that he/she is able to adapt to changes in the services provided by ING Luxembourg.
ING Luxembourg grants the service user a non-exclusive right to use on their computer equipment any specific software necessary for use of the ING Luxembourg services, to be used by the user alone for the sole purpose of carrying out, in performance of these terms and conditions, the operations described in the information sheets, user instructions and/or the presentation disc sent to the user.
User will not acquire any right of ownership over the software, programs, applications and instructions for use made available to him/her by ING Luxembourg. Provision of the foregoing will give the user a right of use only. The user undertakes to comply with the rules for use issued by ING Luxembourg and will refrain from making any copy, modification or adaptation and from making any element available to third parties.
In general, the user undertakes to uphold the ownership rights of ING Luxembourg and his/her suppliers.
Access to services
Access by the user to the transactional part of the website via his/her smartphone or tablet requires an account to be opened with ING Luxembourg and the prior signature of an Internet service access contract. For all information in that regard, user can contact ING Luxembourg S.A. by telephone on (+352) 4499 1 or write to the following address: ING Luxembourg S.A. – Contact center, 26l, Place de la Gare L-2965 Luxembourg.
Applicability of General Terms and Conditions Internet
The General Terms and Conditions Internet in force between the user and ING Luxembourg will apply in all respects not provided for above.