Our promises

Personalised approach

In addition to certain privileges and exclusive advantages, you will benefit from a personalised approach that is completely adapted to your requirements and your projects.

Respect of our commitments

We are devoted to keeping our promises and commitments in order to retain your trust.


Whether by telephone, by email or during a visit, we are available for you.Our secure Internet site My ING and our mobile application give you access to your accounts and securities portfolio "anytime, anywhere".

Our promises are the basis of a partnership that we want to build with you.

Articles that might interest you

  • Every company wants to be green, ethical, responsible, socially conscious etc. Is this possible? And does Sustainable and Responsible Investment really make a difference?

  • If you have followed the previous posts you are an advanced saver by now! If you have managed to set aside some spare savings that you will not need in the short term you should continue to read this article…

  • A share is a unit of ownership delivered by a capital company. In most cases, it is a commercial company with a limited liability. Holding one of several shares – in other words, being a shareholder – means that you own a part of the company’s capital but you are not held personally liable for the company’s debts.

How can we help?

Call us

Monday to Friday from 8:15 am to 5:30 pm.

Send us an email

Send your request to our Contact Center.

Visit us

A complete network of ING branches for your convenience.

Make an appointment

Book an appointment in just a few clicks.