Your Personal Banker's aim is to advise you to the best of his/her abilities and propose the solutions that are most appropriate for your situation.

Whether you wish to constitute savings, yield a profit on your current assets or simply prepare for the future, your Personal Banker is at your disposal to provide you with a professional and customised service.

Your objectives in matters of savings

How should you structure your savings?

Which method should you choose for your personal savings or those of your children and/or grandchildren?

Whatever your questions concerning our savings solutions, your Personal Banker will support you in making the best choices in the short, medium or long term.

Your objectives in matters of investment

At the end of what period must your money again be available?

Must your portfolio help you to implement a particular project?

What risks are you ready to take in relation to the expected yield?

This information is crucial. Whether you have a "dynamic" investor profile, meaning that you are ready to take risks to reach a potentially high yield, or whether you are planning less risky investments with a more modest return on investment, your Personal Banker will develop an approach, with you, which corresponds to your situation and your expectations.

Your investment profile

Together with your Personal Banker, you will define your investor profile.

Several important criteria are taken into account:

your knowledge of financial products and your experience in the matter;

your financial, family and professional situation;

your investment timeframe;

the degree of risk that you are ready to take;

Your Personal Banker helps you make the most of your savings and build a diversified investment portfolio.

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How can we help?

My ING - Your online banking solution

Log in and do your transactions when and where you want.

  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business


My Team - Your Contact Center

For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.00 am to 06.00 pm.

Contact for the press

My Experts - Your network of branches

A network of 16 branches at your disposal.

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