Free of charge

Once a month

Through your secure My ING space

PDF format

The advantages of opting for online statements

Want to save time and make filing your bank statements easier? This function is offered to you free of charge by ING Luxembourg through your secure My ING space!
By opting for the function, you receive your statements:

  • free of charge;
  • once a month;
  • through your secure My ING space;
  • in PDF format.

These electronic statements can be viewed, downloaded and printed at any time.

They will also be archived in your secure space for 5 years.

How do you opt for online statements?

Do you already have access to My ING / My ING Pro for managing your accounts?

You just need to select this option when you next connect to the service.

If you don’t yet have access to My ING / My ING Pro:

Just contact your relationship manager: Access is completely free and allows you to manage your accounts quickly and easily any time any place.

Most clients are eligible for this function. Please contact your relationship manager for more information on your personal situation.

ING Luxembourg S.A. uses trade names to designate some services linked to a payment account and invites consumers to refer to the glossary provided in the General Terms and Conditions of the Bank and in the Pricing Extract in order to identify the corresponding terms on the standardised list of services.

How can we help?

My ING - Your online banking solution

Log in and do your transactions when and where you want.

  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business


My Team - Your Contact Center

For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.

Contact for the press

My Experts - Your network of branches

Our advisors are at your disposal to help you.

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