Account Switching service, where we make it easy for you to change banks !

What will ING Luxembourg do for you ?

Provide you with personalized letters for your employer, pensions provider

Provide your direct debit creditors with your new account information

Ask your current bank for your direct debits and standing orders

Inform your other bank to cancel the standing orders

Activate those standing orders on your ING account

What are the conditions?

This service only applies between banks in Luxembourg.

If you want to transfer your bank account from ING Luxembourg, please contact your new bank.

I am a customer

I am not a customer

ING Luxembourg S.A. uses trade names to designate some services linked to a payment account and invites consumers to refer to the glossary provided in the General Terms and Conditions of the Bank and in the Pricing Extract in order to identify the corresponding terms on the standardised list of services.

How can we help?

My ING - Your online banking solution

Log in and do your transactions when and where you want.

  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business


My Team - Your Contact Center

For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.

Contact for the press

My Experts - Your network of branches

Our advisors are at your disposal to help you.

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