Forgot your LuxTrust password?

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Click "MyLuxTrust"

Click "Recover password"

Follow the on-screen instructions

Or call : (+352) 24 550 550

Get one free at your branch

You do not have a LuxTrust token yet

You will be able to get a token free of charge directly in one of our branches

Once you have ordered your token, you will receive a text message containing your user ID and an OTP (one-time password)

When you have received your LuxTrust token, you can activate it on by using your user ID and your password

Follow the instructions on your screen

More information

Help on My ING

The Contact Center helps you with your technical questions concerning My ING



The frequently asked questions about online banking. 


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We would like to draw your attention to the ways in which we will contact you, in order to help you identify e-mails or calls from potentially dubious sources.

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