INDIVIDUALS - Content References 2 - English

The purpose of this page is to centralize the referenced coponents of the "Individuals" segment

Individuals > Homepage > Carousel

THIS COMPONENT CANNOT BE COPY/PASTED!!! (For information purpose only)

Product pages > Footer "PAD" : Referral clause to the standard list

Should be placed before the "My Money" section of a "sale" page wich refers to one of these terms : Online banking, Arranged overdrafts, Direct debit, Account statement, Providing a credit card, Providing a debit card, Standing order, Cash withdrawal, Maintaining the account, Credit transfer, European Economic Area (EEA), EEA country currencies, Bank Working Day (BWD), Major currencies, Cut-off times, European Payment – SEPA, Payment other than SEPA, SWIFT, IBAN, BIC

ING Luxembourg S.A. uses trade names to designate some services linked to a payment account and invites consumers to refer to the glossary provided in the General Terms and Conditions of the Bank and in the Pricing Extract in order to identify the corresponding terms on the standardised list of services.

All segments > Prefooter "Banking Security"

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5 security rules for digital communications with ING

1. We will never ask you for your access codes by SMS, email or other 2. Always connect via 'www.ing.lu' 3. Be wary of any email attachments 4. Keep your software up to date 5. Contact us in case of doubt

All Segments > Our Solutions > Online Banking > "Banking Security" Section

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The most common threats The most common scams and frauds
When we communicate with you Using My ING Pro Paying by cards Get protected

Individuals > Online Banking > promotion block for My ING

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My ING is the online banking solution by ING Luxembourg that enables you to manage your finances quickly, easily, anytime and anywhere, from your computer, tablet or smartphone.

Transfer money easily

Check you balance and your movements anywhere

Manage the access rights of the user safely

Enjoy a secured connection thanks to LuxTrust certificates

Section to Travel Campaign Page - My Money > BACK TO THEMATIC PAGE SECTION

Use the layout mode to switch between summer and winter versions by hiding or showing respopnsive grids


A great summer starts here!

  • Keeping control over your money? No worries.
  • Insurance? All taken care of.
  • An emergency? Keep cool.
  • Did you think of everything? Just sit back and relax.
  •  You want even more tips?

A great winter starts here!

  • Keeping control over your money? No worries.
  • Insurance? All taken care of.
  • An emergency? Keep cool.
  • Did you think of everything? Just sit back and relax.
  •  You want even more tips?

"COVID19" V1 ( 2020 )

PLEASE PLACE THIS ALERT BELOW THE HEADER IN EACH SEGMENT'S HOMEPAGE + CONTACT CENTER PAGE + BRANCHES PAGE

"COVID19" V2 ( 2021 )

PLEASE PLACE THIS FLEXIBLOC BELOW THE HEADER IMAGE IN EACH SEGMENT'S HOMEPAGE + CONTACT CENTER PAGE + BRANCHES PAGE

Coronavirus : For your private or professional needs, we are at your side

PHONE OVERFLOW (Contact Center Page)

EXAMPLE OF TEXT. SHOULD BE ADAPTED IN FUNCTION OF THE CASE

Online now

In order to give you the best possible service, we kindly request you to use the secured message system in your My ING environment. Thank you. 

Other versions

Our Contact Center and our branches are currently receiving a large number of telephone calls.In order to give you the best possible service, we kindly request you to use the secured message system in your My ING environment or to send us an email via contactcenter@ing.lu. Thank you. 

In order to give you the best possible service, we kindly request you to use the secured message system in your My ING environment. Thank you. 

PHONE OVERFLOW (Branches Page)

EXAMPLE OF TEXT. SHOULD BE ADAPTED IN FUNCTION OF THE CASE

Our Contact Center and our branches are currently receiving a large number of telephone calls.In order to give you the best possible service, we kindly request you to use the secured message system in your My ING environment or to send us an email via contactcenter@ing.lu. Thank you. 

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