With My ING, you can make credit transfers to virtually any country in the world with a few clicks of your mouse. 

To make payments outside the European Union, you just need to enter the details in My ING.


  • Possible in various currencies.
  • If you want your credit transfer to be executed more rapidly, you need to provide the payee's IBAN and BIC (you can obtain both these codes from the beneficiary’s bank).
  • You yourself decide how the costs are to be allocated: shared (SHA), paid by you (OUR) or paid by the payee (BEN).


Local characteristics

The encoding requirements for a bank transfer to/from a country outside the SEPA zone may differ. For example, the recipient's address is a mandatory field in Canada

Please check with the relevant financial institutions in advance to avoid any unnecessary refusals or fees.

ING Luxembourg S.A. uses trade names to designate some services linked to a payment account and invites consumers to refer to the glossary provided in the General Terms and Conditions of the Bank and in the Pricing Extract in order to identify the corresponding terms on the standardised list of services.

How can we help?

My ING - Your online banking solution

Log in and do your transactions when and where you want.

  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business


My Team - Your Contact Center

For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.

Contact for the press

My Experts - Your network of branches

Our advisors are at your disposal to help you.

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