Your rental guarantee in just a few clicks and without having to go out!

What conditions do I have to meet?

Have a current account with us

Have a signed lease agreement

Have the amount of the guarantee on your current account

In the case of a joint account, both parties must sign the rental guarantee


1.       Rental guarantee application

Make your application via your secure messaging service in My ING, including your lease agreement.

2.       Creation of the contract

We will send you a rental guarantee contract (also via secure message).

3.       Signature of contracts

You should return the duly signed rental guarantee contract to us, again via secure message.

4.       Issuance and delivery of the guarantee

We issue your rental guarantee in less than 24 hours.

  I am a customer

  I want to become a client

Do you need it urgently before the keys are handed over?

No problem, you can always contact us and pick it up at a branch!

Haven’t moved to Luxembourg yet?

Good news! Provided you’re a client of ours, you can submit your rental guarantee application even before you arrive in Luxembourg.

How can we help?

My ING - Your online banking solution

Log in and do your transactions when and where you want.

  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business


My Team - Your Contact Center

For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.

Contact for the press

My Experts - Your network of branches

Our advisors are at your disposal to help you.

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