Our strategy 

We know people don’t need banks they need banking. As a customer, you expect an experience that’s personal, easy, relevant and instant.
Customers are who we’re here for, our reason for being. At every step of their ING journey, they should feel an emotional connection with us. Banking is a relationship just like any other, and the best relationships are those in which people feel valued, confident, empowered and in control.

ING Wholesale Banking is all about personal relationships and superior sector and network expertise supported by seamless digital delivery.
What sets us apart and offers our clients superior value is the ING Difference: our global reach with local experts, our sector expertise and being sustainability pioneers. This is the foundation on which we build sustainable, long-term relationships with our clients.

We have a role in society to define new ways of doing business that align with economic growth and social impact. Climate change is one of the world’s biggest challenges, threatening both our planet and its people, many who also struggle with inequality, poor financial health and even a lack of basic human rights.

We’re determined to be a banking leader in building a sustainable future for customers, society and the environment.

In Wholesale Banking we focus on the areas where we can have the most impact: supporting our clients in their transition to sustainable business models. But the transition can’t happen overnight. Even though we finance a lot of sustainable activities, we still finance more that are not, reflecting the current global economy. That’s why we’re committed to engaging with clients on their own transition plans, pioneering new financing solutions, and managing the most relevant environmental and social risks.