Do you want to stay on top of your account(s)? ING helps you by alerting you with push notifications on your mobile device or via email. By activating the alerts you will, for example, receive a notification as soon as your balance drops below a certain amount.

Product alerts

Accounts alerts

Payments: When paying an amount above the defined limit

Incoming funds: When receiving  an amount above the defined limit

Account balance: Once the balance of your account reaches the treshold you have set

Blocked payment (automatic): You will be alerted in case of blocked payment

Visa alerts

Payments: For every Visa payment or only for those exceeding a preset threshold

Incoming fundsIn case of a reimbursement or release of a blocked amount

Available balance: When your account available balance goes under your set limit

Investment alerts

Receive your portfolio performance each week

General alerts

New message on My ING:

Once a new message is available in your secured messaging

New document on My ING

Once a new document is available in your document box

EU Cross Border transactions :

When a new non EUR transaction is done in the EU

How to set up your alerts ?

You’re using the My ING application
  • If necessary, update your My ING app through your store (App Store or Google Play).
  • After logging in, go to “My Alerts” and select the alerts you want to activate.
  • Go to “My Alerts” – “Preferences” and tick the box “Enable push notifications.”
You haven’t downloaded the MY ING app yet? 
  • Download the My ING application from the App Store or Google Play. 
  • After logging in, go to “My Alerts” and select the alerts you want to activate.
  • Go to “My Alerts” – “Preferences” and tick the box “Enable push notifications.”

I want to become a customer

I am interested

1. We will never ask you for your access codes by SMS, email or other 2. Always connect via 'www.ing.lu' 3. Be wary of any email attachments 4. Keep your software up to date 5. Contact us in case of doubt

My Money Business

Articles that might interest you

How can we help?

Call us

Monday to Friday from 8:15 am to 5:30 pm.

Send us an email

Send your request to our Contact Center.

Visit us

A complete network of 16 branches at your disposal.

Make an appointment

Book an appointment in just a few clicks.

We use cookies to enhance your experience. Basic cookies are essential for the proper working of this website. For example, they save your language preferences. They also help us gather anonymous information about the use of our site. More information in our Cookie Policy

I don't agree I agree