With My ING, manage your accounts anytime anywhere

Transfer money easily Check you balance and your movements anywhere Manage the access rights of the user safely Enjoy a secured connection thanks to LuxTrust certificates

Discover My ING in video

Advanced features of My ING

My ING offers all features of online banking and more :

Current account and cards: 
  • Consult the balance on your accounts and on your cards
  • Order a new card on-line
  • Transfer money between your accounts in real time
  • Immediately block your card in case it got lost or stolen
  • Access all your documents (Bank details, fiscal certificates, statements, …)
  • Rename your accounts
Payments and transfers: 
  • Easily make payments or do a transfer, with a notification of possible costs before finalising your transfers 
  • Easily validate transfers to known ad saved beneficiaries 
  • Create your standing orders by clicking on the "Standing order" option during a new transfer
  • Monitor the performance of your portfolio
  • Buy and sell shares and bonds
  • Subscribe to funds, structured products or other products

Real time alerts that can be personalised via e-mail or push notification:

  • Linked to your accounts and payments: incoming or outgoing payments or about the balance on your accounts
  • Linked to your Visa cards : payments, refund, release of a pending amount, balance
  • When you receive a message from your account manager
  • When a new document is available
  • The performance of your investment portfolio

More about our Online Banking solutions

My alerts

Do you want to stay on top of your account(s) and card(s)? ING Luxembourg helps you by alerting you with notifications via push on your mobile phone and tablet or via email.

Online statements

Want to save time and make filing your bank statements easier? This function is offered to you free of charge by ING Luxembourg through your secure My ING space!

Digicash by Payconiq

Making payments has never been easier!

ING Luxembourg S.A. uses trade names to designate some services linked to a payment account and invites consumers to refer to the glossary provided in the General Terms and Conditions of the Bank and in the Pricing Extract in order to identify the corresponding terms on the standardised list of services.

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5 security rules for digital communications with ING

1. We will never ask you for your access codes by SMS, email or other 2. Always connect via 'www.ing.lu' 3. Be wary of any email attachments 4. Keep your software up to date 5. Contact us in case of doubt

How can we help?

My ING - Your online banking solution

Log in and do your transactions when and where you want.

  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business


My Team - Your Contact Center

For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.00 am to 06.00 pm.

Contact for the press

My Experts - Your network of branches

A network of 16 branches at your disposal.