An overview of all the advantages of your Visa card

Do not forget about all the advantages that come with your card! Use it to pay for your purchases and you automatically benefit from some specific insurances.

You can always find more information about everything linked to your credit card on www.ing.lu/visa.

Assistance services

Your ING Luxembourg Visa Classic & Assistance card and Visa Gold card provide you with one of the most comprehensive assistance packages on the market 24 hours a day, 365 days a year. To provide this cover, ING Luxembourg has appointed Europ Assistance, the founder and leader on the assistance market.

In an emergency ( except for the following cases: the card was stolen, lost or swallowed by an ATM)

Call Europ Assistance 24/7 directly, before starting any action.

Credit card lost, stolen or swallowed by an ATM

Obtain your health coverage certificate for your international travels

Documentation

Assistance FAQ (only concerns the ING Visa Classic & Assistance and the Visa Gold cards)

Detailed overview of the guarantee offered by Europ Assistance (only concerns the ING Visa Classic & Assistance and the Visa Gold cards)

For more information, see the Terms and Conditions of Cover available on request and on our brochure page 12.

Insurance services

ING Luxembourg has teamed up with Foyer Assurances to offer you a range of insurance.

In case of claim

Documentation

For more information, see the Terms and Conditions of Cover available on request and on our borchure page 07:

ING Luxembourg S.A. uses trade names to designate some services linked to a payment account and invites consumers to refer to the glossary provided in the General Terms and Conditions of the Bank and in the Pricing Extract in order to identify the corresponding terms on the standardised list of services.

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