I have a property project. How can you help me?

Now also possible on video!

Free up funds from your loan

  • Select the loan in question;
  • Click on the “Transfer” icon in the top left corner;
  • Select the account that you wish to release the funds to;
  • State the transfer amount;
  • Add the invoice corresponding to the payment;
  • Finally, confirm your request.

Download your debit interest certificate

  • Click on the “My accounts” icon in the top right of the screen;
  • Click on “My documents”;
  • Click on “Debit interest certificate”;
  • Select the loan in question;
  • Click on “Debit interest certificate” to open the document.

Change the name of your loan

  • Select the loan whose name you wish to change;
  • Click on the “+” icon in the top right corner;
  • Click on “Detail”, then “Configure”;
  • Click on “Edit”;
  • Write your chosen name;
  • Finally, confirm your request.

Need reassurance and human contact?

 Our advisers are there to guide you, answer your questions, dispel any doubts...

How can we help?

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