A personalized and 360° approach

Management of your assets by our experts

Support for your more specific asset and financing needs

The 360 degrees approach of ING

How do you protect those close to you?

How can you make your capital profitable?

How can you always be in sync with your tax obligations and take advantage, as a Luxembourg resident or cross-border commuter, of all the deductions allowed in the context of a tax return in Luxembourg?

How do you set up a pension and benefit from tax advantages?

These questions are often at the heart of your concerns. Your Personal Banker, that is to say your personal advisor, provides clear and meaningful answers according to your situation and your expectations.

It can offer you complete, adapted and personalized solutions starting from an asset of 100,000 euros deposited with ING Luxembourg.

We do not limit ourselves to giving advice in matters of managing securities portfolios because we believe that the optimal management of private assets is a complex matter and that we must plan for their long-term evolution.

In order to offer you a personalized advice and to have a global view of your situation, your Personal Banker will invite you to a 360 interview with the following objectives :

  • To listen to you by analyzing your situation in the three essential fields which are: the management of your assets, the protection of your family and the realization of your future projects.
  • To provide you with a complete solution that meets your needs and gives you perfectly adapted advice in these areas.
  • To ensure, with you, that we have all the necessary knowledge concerning you in order to guarantee the relevance of our advice.

After analyzing your situation, we will draw up a personal assessment on the basis of which your Personal Banker will provide you with an individualized report and will accompany you on a daily basis in order to establish a relationship of trust over the long term.

With this 360° vision, whatever your expectations, your Personal Banker is able to guide you towards the solutions best suited to your situation and your projectsThey are your privileged contact for the management of your assets and can be accompanied by experts for your more specific asset and financing needs.

How can we help?

My ING - Your online banking solution

Log in and do your transactions when and where you want.

  • My ING, the online banking solution for individuals
  • My ING Pro, the online banking solution for business


My Team - Your Contact Center

For support on online banking, information on our products and our services or any other question, your Contact Center is available from Monday to Friday, 08.30 am to 06.00 pm.

Contact for the press

My Experts - Your network of branches

Our advisors are at your disposal to help you.

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